For applications and infrastructures that run 24/7 — stable, efficient, scalable, and secure. You need a partner who understands both technology and processes and takes full responsibility. With Application Management, Infrastructure Management, and Security Operations, we create tailored, high-performance services that deliver measurable value and long-term reliability.
Managed Services
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78% of our managed service customers already use AI-powered solutions.
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Faster ROI with MSPs instead of in-house development.
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70% expect innovation and tech enablement from their MSP.
Certifications & Partnerships
Key Facts
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ITIL
Exxeta Managed Services deliver ITIL-based processes focused on incident, problem, and change management. We integrate agile development teams to ensure rapid adaptation and continuous improvement. Our incident management emphasizes reliability engineering — identifying disruptions early through proactive monitoring and anomaly detection, long before they impact the user experience.
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24/7
We deliver our services through Managed Service Hubs in shift and/or on-call models — ensuring true 24/7 second-level support. When needed, this setup is complemented by an additional third-level on-call standby for seamless issue resolution.
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AI
We leverage artificial intelligence through agentic systems for recurring tasks — such as monitoring tickets or frequently occurring service requests. This accelerates resolution times and reduces operational costs.
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SECURITY
We ensure the secure operation of infrastructures, workplace surveillance, and threat detection from our German Security Operations Center. There, our platforms and security experts monitor all data traffic — including access, data inflows, and outflows across the organization.
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SCALABILITY
Partnering with Exxeta as your Managed Service Provider gives you continuous access to expert knowledge and workforce capacity — enabling faster growth and reliable scaling during peak demand.
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SHORING
Exxeta operates within the EU through its hubs in Germany and Slovakia, and outside the EU through hubs in Serbia and Georgia. A flexible mix of delivery from these hubs allows us to meet financial requirements in the most efficient way.
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DEDICATED
Exxeta provides customer-specific services directly within the customer’s systems. We deploy dedicated teams and hubs tailored to each client, ensuring full integration of our Managed Services into their existing IT landscape.
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SHARED
In our hubs, we support multiple customers on a unified tech stack. This significantly reduces individual investment costs while enabling innovations that wouldn’t be economically feasible for a single customer alone.
Powerful Knowledge
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Cloud services for MLP Finanzberatung
Exxeta is designing a cloud-based platform infrastructure that sets new standards in terms of flexibility and speed.
Success Story Cloud services for MLP Finanzberatung
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Webcams for the energy transition
How we use public webcams to make solar power forecasts cheaper and more accurate.
Success Story Webcams for the energy transition
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Business-critical systems move to the cloud
We migrate an application environment to the cloud for SEFE Storage GmbH and ensure smooth operation.
Success Story Business-critical systems move to the cloud
Our References
Let's talk
Norman Lieder
Senior Director
+49 162 3064907
FAQs
Partnering with Exxeta as your Managed Service Provider gives you continuous access to top experts and scalable workforce capacity. This allows you to speed up growth phases, stabilize operations during high-demand periods, and stay agile when it matters most.
Yes. As a certified ICT service provider, we operate critical infrastructures in compliance with German regulatory standards and ensure full alignment with BSI Baseline Protection requirements for secure KRITIS environments.
Application Management Services cover the full lifecycle of your applications—from operation to continuous improvement. This includes 24/7 monitoring, incident and change management, patching, and performance optimization. By integrating DevOps and agile practices like SCRUM, updates are rolled out faster without compromising stability, freeing your IT team to focus on innovation.
Merging development and operations shortens release cycles and enables rapid adaptation to new requirements. Agile workflows ensure user feedback flows directly into development. With automated testing, real-time monitoring, and SLA-driven processes, you maintain high quality and uptime while remaining flexible.
Our 24/7 SOC leverages SIEM and MDR technologies for proactive monitoring, real-time threat detection, and immediate incident response. Vulnerability management, penetration testing, and threat intelligence reports ensure compliance with ISO 27001 and NIS-2—keeping your systems resilient against sophisticated cyberattacks.
Most companies rely on a mix of public, private, and on-prem infrastructures. Our Managed Infrastructure Services orchestrate these environments seamlessly—from architecture and monitoring to FinOps and cost optimization. With ISO-certified processes, we guarantee scalability, security, and consistent availability.
We continuously monitor vendor releases, test updates in controlled environments, and deploy them safely into production. This closes vulnerabilities, boosts stability, and minimizes downtime. Transparent reporting keeps your IT and compliance teams fully informed.
Strong Identity & Access Management combines Single Sign-On (SSO), Multi-Factor Authentication (MFA), and role-based access controls (RBAC). Together with continuous monitoring and compliance reporting, these safeguards protect sensitive data and ensure secure system access.
FinOps bridges finance and IT to bring visibility and efficiency to your cloud costs. Through automated reporting, resource optimization, and real-time scaling, you only pay for what you actually use—ensuring maximum ROI from your cloud investments.
Our modular approach means you can tailor services to your exact needs—from 24/7 support and managed platforms to backup & disaster recovery. With tiered service levels and nearshoring options, you get scalable capacity that fits your organization—from startups to global enterprises.
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